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Terms and Conditions That Govern Your Account

These terms set out how your asia 200 account works — what you can do, what we commit to, and how disputes are handled. Access to our platform depends on local law and is available only where permitted in your region.

Account eligibility rulesDANA, OVO, GoPay payment termsWithdrawal and verification stepsAccount suspension conditionsGoverning jurisdiction clause
asia 200 Terms and Conditions That Govern Your Account
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How We Handle Your Account Data Under These Terms

These terms explain not just how you use the platform, but how asia 200 handles the data tied to your account. Transaction records — including deposits and withdrawals processed through DANA, OVO, and GoPay — are kept for account integrity and dispute resolution purposes. Your session data helps us maintain continuity across your mobile and browser access without requiring repeated login. We do not sell or transfer your personal details to unrelated third parties. If you want to understand exactly what data we hold, or request a correction, the process starts with a written request to our support email.

Data We Hold We retain account registration details, transaction records from DANA, OVO, and GoPay, and session logs for as long as your account remains active and as required by applicable obligations.
Account Security Your account is protected by OTP-based login verification. If you believe your credentials have been compromised, contact support immediately to initiate an account lock and identity review.
Cookies and Session Data We use session cookies to maintain your login state across mobile and browser. No personally identifiable data is shared with third parties outside the payment processing required by your chosen wallet.
Requesting Changes To request correction or deletion of your account data, contact support in writing via email. We process data requests in line with our stated retention policy and applicable local requirements.
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Reach Us About These Terms

If any part of these terms is unclear or you want to raise a concern about how they apply to your account, our support team is the right first step. You can reach us via live chat, email, or the Help Centre accessible from your account page. For payment-specific queries — including how DANA, OVO, or GoPay transactions are processed under these terms — start with live chat for the fastest path to resolution.

Live Chat Open the chat window inside your account dashboard. Our team can clarify any clause, walk through your account status, or escalate a terms dispute for formal review.
Email Support Send a written query to our support address linked in your account settings. We respond in writing so you have a record of every terms-related exchange.
Account Help Centre Check the Help Centre inside your account for plain-language breakdowns of key clauses — covering payment terms, verification steps, and account suspension conditions.

Common Questions About These Terms

These answers cover the clauses Indonesia account holders ask about most often — from payment processing rules to account suspension and data rights.

The core terms apply to all accounts equally. Payments via DANA, OVO, or GoPay are additionally subject to each wallet provider's own terms, which sit alongside ours and do not replace them.

We may suspend an account immediately if we detect a breach of these terms — such as use from an ineligible region or multiple account registration. You will be notified via your registered contact details.

Any verified balance in your account at the time of suspension is ring-fenced. Our support team will communicate the review process and timeline for resolution via your registered email.

We notify you through your account before any material change. A summary of what changed is included. Continuing to use the platform after the notice period means you accept the updated version.

Yes. Send a written request to our support email address, which is listed in your account settings. We process data requests in line with our retention policy and applicable local requirements.

Access and eligibility depend on local law and apply only where permitted in your region. Where any clause conflicts with applicable local legislation, local law takes precedence over these terms.