Reference

Our Terms, Your Rights on asia 200

These legal terms set out how asia 200 operates its platform, how your account is handled, and what applies when you access our lobby from Indonesia or other eligible regions.

Account TermsPrivacy & DataDANA, OVO, GoPay Wallet UseJurisdiction NoticeContact & Requests
asia 200 Our Terms, Your Rights on asia 200
SECURITY AND DATA HANDLING

How We Protect Your Account and Data

Security on asia 200 is handled at the account level — from the moment you log in via OTP on your mobile device to the point your DANA, OVO, or GoPay withdrawal is confirmed. We apply SSL encryption across all data in transit, and sensitive account fields are stored in hashed form, not plain text. Retention periods follow what is necessary for account operation and applicable regulatory requirements — we do not hold data beyond that.

Cookie Policy

We use session cookies to keep you logged in across your mobile browser and to remember your lobby state. No cross-site tracking cookies are placed without your consent.

Data Retention

Account records are kept for the period required to service your account and meet applicable local requirements. You can request a summary of what we hold at any time via the account portal.

Account Security

Every login triggers an OTP check to your registered number. If you switch devices — say from your phone to a desktop browser — the OTP step repeats to confirm it is you.

Correction Requests

If your registered name, phone number, or linked wallet details need updating, submit a correction through account settings or via email support. We process updates after identity confirmation.

POLICY CONTACT PATHS

Reach Us for Legal and Account Queries

If you have a question about how your data is handled, need to request a correction to your account details, or want clarification on any clause in these terms, our support team is the right first stop. We handle policy-related requests through the channels below — response times vary by channel, but all legal requests are logged and tracked.

Live Chat Open the chat widget from any page in your account. For legal queries, type 'policy request' to route your message to the right team without delay.
Email Support Send detailed data or account correction requests to our support email. Include your registered phone number and the specific change you are requesting for faster handling.
Account Portal Log in, head to account settings, and use the 'Data & Privacy' section to view what we hold, submit a correction, or flag a concern directly without contacting support.

Common Legal Questions Answered

These are the questions we get most often about account rights, data handling, and how these terms work in practice. If something is not covered here, our support team can help.

Yes. Access to the platform depends on local law and is available only where regulations permit. We recommend you confirm eligibility based on the rules that apply in your region before opening an account.

We collect your registered email, phone number, and wallet identifiers for DANA, OVO, or GoPay. This is used only to operate your account and process transactions — nothing is sold to third parties.

Log into the account portal and go to the 'Data & Privacy' section, or contact support by email with your registered phone number. We verify your identity first, then process the update.

No. Your wallet credentials go to the payment processor under encryption. We only store the transaction reference on our side — your full wallet login details are never held by us.

Yes. Submit a data access request through the account portal under 'Data & Privacy', or send a request via email support. Include your registered phone number and we will provide a summary.

Data is retained for the period required by applicable local regulations and to resolve any outstanding transactions. Once that period passes, personal data is removed from active systems in line with our retention policy.